Field Service Technician

Executed comprehensive system evaluations and troubleshooting for peak performance, deployed hardware adhering to vendor specifications for integrated infrastructure enhancement, and expertly managed Point of Sale (POS) systems, ensuring minimal downtime. Additionally, optimized hardware and software configurations to bolster network efficiency and IT infrastructure reliability.

Key Skills

Infrastructure Deployment· Network Troubleshooting . L2/L3 Configuration .Health Checks etc

System Support

Oversaw and optimized Microsoft Active Directory infrastructure for enhanced availability and security, managed user and group accounts, and enforced security compliance through Group Policies.

Provided robust technical support, coordinated with network engineers for seamless integration, and conducted system audits to maintain data integrity and system performance.

Key Skills

Active Directory, L2/L3 equipment support

IT Support Specialist

Delivered extensive IT support for quick-service restaurant operations, ensuring optimal hardware, software, and network functionality. Expertly managed software updates and security patches, provided effective user support through detailed diagnostics, and facilitated workstation setups. Oversaw network support and maintenance, executed new system deployments with proficient data migration strategies, and managed user account configurations and permissions.

Key Skills

Network TroubleShooting, End User Support, System Configuration

Diploma Network and Cloud Technologies

Achievement

Made to Deans list in one term, Maintained honours standing overall.

About the Course

Niagara College CST program is renowned for its exceptional instruction in modern IT technologies. As a graduate, I have acquired a comprehensive skill set in Active Directory, network security, SQL, scripting and Linux. With a strong foundation Networking, cloud & virtualization, storage and security I am well-equipped for being a part of a dynamic team in a small to medium scale business. Additionally, I have gained expertise several cloud platforms mainly AWS, Azure and GCP. The hands-on approach and collaborative learning environment at Niagara College have provided me with practical experience and problem-solving abilities necessary to excel as an IT professional.

BS Management

Holding an international Bachelor's degree in Management, my academic credentials have been evaluated and recognized by WES as equivalent to a four-year Canadian Bachelor's degree, underscoring my solid foundation in management principles and practices. .